General terms and conditions of sale
Purchase process
When you place an order, you will receive a confirmation email.
ByLoa may cancel orders due to lack of stock, non-payment, or suspected fraud.
Payment methods
- Credit/debit card
- PayPal
Product availability
If a product is unavailable after you place your order, ByLoa will offer:
- Full refund
- or exchange for another product
No vouchers are offered.
Prices
Prices include VAT.
Shipping costs are calculated during the purchase process.
Shipping (Spain)
Estimated time: 48/72 working hours .
Shipping costs are calculated during the checkout process.
Warranty
All ByLoa jewelry comes with a 30-day warranty against manufacturing defects.
Returns and exchanges
The conditions described in the specific policies apply.